sales@nrw-design.com
Mon - Fri: 10:00 - 6:00 EST
sales@nrw-design.com
Mon - Fri: 10:00 - 6:00 EST
Regular price
$1,199.95
Sale
$1,199.95
BMW OEM oil filler caps now included with every valve cover set!
Please NOTE custom color orders are a 3-to-4-week turnaround time average, delays can occur due to backorder on powder or busy schedule. If you have questions feel free to reach out to us before placing an order.
Always check our Instagram page at nrw_design_ for latest updates!
GET YOUR CUSTOM PRISMATIC COLOR CODES HERE!
Have not received any product! Ordered May 25th
Dennis,
We were genuinely surprised and disappointed to read your review, especially given the consistent communication we have maintained throughout this process.
As you are located outside of the country, you provided a Cape Coral shipping address, and we promptly shipped your order to that location. Tracking information was provided as soon as the package left our facility. According to UPS, delivery was attempted, but the package was marked as undeliverable. Since then, the shipment has unfortunately remained within the UPS network, which is beyond our control.
Throughout this situation, we have remained in contact with you and worked to find a solution. Most recently, we offered to reship the order via FedEx, and just yesterday you confirmed that arrangement and verified the shipping address.
Given our ongoing communication and efforts to resolve the issue, we are struggling to understand the basis for the negative review. We have been responsive, proactive, and committed to ensuring you receive your order. While we certainly understand the frustration caused by shipping delays, the circumstances surrounding the delivery were outside of our control, and we have continued to work diligently toward a resolution.
We value every customer and always strive to provide the highest level of service. We hope you will reconsider your review in light of the actions we have taken to address this matter.
Sincerely,
NRW Design
very pleased with the new aluminum covers. The old OE covers were pealing and bubbling in so many spots, more troubling along the matting surface with the gasket.
Excellent quality and workmanship. Good fit.
Great fitment , awesome product. Amazing customer service.
good good good!!!
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